Privacy Policy

Privacy Policy for Andreia’s Dogs

At Andreia’s Dogs, we value the trust you place in us and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address.
• Pet Information: Pet name, breed, age, behavior, medical conditions, and vaccination status.
• Payment Information: Cash, checks, Venmo, or Zelle details for processing payments.
• Service Information: Details about the services you request, such as dog walking, daycare, grooming, or boarding.
• Communication Records: Emails, text messages, or calls between you and Andreia’s Dogs, including group text messages with Andreia and the team.

2. How We Use Your Information

We use your information to:

• Provide and manage our services, including dog walking, daycare, grooming, and more.
• Communicate with you about bookings, cancellations, and service updates.
• Maintain safety standards by ensuring pets meet vaccination and equipment requirements.
• Send invoices and process payments securely.
• Improve our services through feedback and internal reviews.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Internal team members, such as dog walkers or groomers, for the purpose of providing services.
• Legal Authorities: If required by law or to comply with legal obligations.
• Payment Processors: For transactions via Venmo or Zelle.

4. Data Security

We take data protection seriously and implement measures to secure your personal information. This includes:

• Restricting access to your data to authorized team members.
• Encrypting sensitive payment data when processed through electronic platforms.
• Regularly reviewing and updating our data security practices.

5. Retention of Information

We retain your information as long as necessary to provide our services or as required by law. If you cease using our services, your data will be securely archived or deleted upon request, except where retention is required by legal or financial regulations.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Withdraw consent for marketing communications.

7. Cookies and Online Tracking

While our website does not currently use cookies, any future implementation will comply with applicable privacy regulations. If cookies are introduced, you will be notified and given the option to accept or decline.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be communicated through our website or via email. We encourage you to review the policy periodically to stay informed.

9. Contact Us

For questions or concerns about your privacy, please contact us:

• Phone (General Inquiries): +1 (848) 480-9452
• Email: andreiasdogs@gmail.com

Thank you for trusting Andreia’s Dogs with your pet care needs. Your privacy is our priority, and we are committed to ensuring your information is handled responsibly.